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Respond to customer inquiries via phone, email, or chat.
Troubleshoot technical or service-related issues.
Provide detailed product/service information.
Document customer interactions and feedback.
Collaborate with internal teams to resolve complex issues.
Ensure high levels of customer satisfaction.
Sales Solutions Engineer
This role requires advanced technical skills and strong client communication abilities. The successful candidate will be responsible for developing tailored technical solutions to meet customer needs and providing technical support to the sales and marketing teams by preparing technical proposals and presentations.
Responsibilities also include delivering technical training to customers on equipment operation and maintenance, overseeing installation and commissioning processes, and ensuring high-quality standards and technical compliance.
Candidates must hold a Bachelor’s degree in Mechanical Engineering, possess excellent English language skills, and demonstrate strong problem-solving capabilities along with adaptability to continuous technological advancements in the automotive service sector.
If you are seeking to join a professional environment that values innovation and quality, we welcome your application to join our team and contribute to the growth of the service center equipment industry in Egypt and the region.
This role requires specialized knowledge and proven experience in:
Body repair systems and equipment.
Various metal welding techniques used in vehicle body structures.
Frame and chassis straightening equipment for deformed structures.
Operating and managing professional paint booths in accordance with quality and safety standards.
A minimum of two years of practical experience is required.
The engineer will be responsible for assessing customers’ technical needs, contributing to the design of appropriate solutions, overseeing installation and commissioning processes, and providing technical support and training to ensure optimal use of the equipment.
Additional requirements include:
Documented hands-on experience in vehicle body repair and painting.
Proficiency in English (spoken and written).
Strong problem analysis and decision-making skills.
Ability to adapt to ongoing technological advancements in body repair and painting equipment.
This role requires specialized knowledge and proven experience in:
Tire service systems and equipment.
Advanced technologies for tire mounting, dismounting, balancing, and wheel alignment.
Diagnostic tools related to wheel geometry and suspension systems.
Operation and maintenance of high-performance tire changers, wheel balancers, and alignment systems.
A minimum of two years of practical experience in the field of tire equipment is required.
The engineer will be responsible for:
Assessing customers’ technical needs and requirements.
Contributing to the design and customization of appropriate solutions for each client.
Overseeing the installation and commissioning of equipment at customer sites.
Providing technical support and delivering training to ensure optimal use and performance of the equipment.
Required Qualifications:
Documented hands-on experience in operating and maintaining tire service equipment.
Proficiency in English (spoken and written).
Strong analytical and decision-making skills.
Ability to stay up to date with ongoing technological advancements in the field of tire service equipment.
This role requires specialized knowledge and proven experience in:
Automotive diagnostic systems and electronic fault detection equipment.
Working with both passenger and commercial vehicles, including systems related to engine management, transmission, ABS, airbags, and more.
Operation and configuration of air conditioning recovery and recharge stations (Freon service units).
Advanced Driver Assistance Systems (ADAS) calibration and related diagnostic technologies.
A minimum of two years of hands-on experience is required.
The engineer will be responsible for:
Assessing customers' technical requirements and providing tailored diagnostic solutions.
Supporting the sales and technical teams with detailed product presentations and system demonstrations.
Supervising the installation and setup of diagnostic equipment at customer sites.
Delivering training programs to ensure correct usage and maintenance of the equipment.
Providing ongoing technical support and ensuring optimal performance of installed systems.
Additional Requirements:
Documented experience in using diagnostic tools across a wide range of vehicle brands and models.
Proficiency in English (spoken and written).
Strong analytical thinking and problem-solving capabilities.
Ability to keep up with technological advancements in automotive diagnostics and electronic systems.
Description:
As a Warehouse Operations Manager, you will oversee inventory management, shipping, and receiving processes. You will ensure that all products are properly stocked, labeled, and delivered efficiently. Previous experience in warehouse management and logistics is preferred.
Vacancies: 1
Electrical engineers design, develop, test, and supervise the manufacture of electrical equipment, such as electric motors, radar and navigation systems, communications systems, or power generation equipment. Electrical engineers also design the electrical systems of automobiles and aircraft.